Centurion is an easy to use yet sophisticated product for case recording, management and process control of police professional standards data for Police Scotland. Reporting and management information is an important part of this software solution.

Centurion has evolved to meet the ever changing requirements for professional standards since the mid 90s. It contains a wealth of functionality, mostly user-configurable and is the product of tens of years of development effort.

96%+ of police forces in the United Kingdom use Centurion or a derivative thereof

• easy to use police complaints and conduct system
• additional case types for civil claims, UPP, grievance, business interests, hospitality & gratuities
• document management
• workflow management that provides a clear view of on-going work
• investigation management including full audit trail of all tasks and results
• management information

Functionality

• Recording of the following case types :-
  • complaints
  • misconduct
  • inbox
  • civil claim
  • miscellaneous
• legislation changes – current cases displayed and processed in accordance with current procedures and regulations historic data available in terms appropriate to the complaints and conduct processes in use at the time
• data quality results in high data validation from initial creation of a case right through to case closure
• system generated messages when case and/or allegation thresholds are reached when entering new information
• easy access to case and allegation histories
• documents – Centurion data can be merged into standard letters and other documents with or without further user input
• attachments – any external electronic document can be placed into a Centurion directory and attached to a case including audio and video files
• integration with Cyclops document management system
• 15+ comprehensive management information reports
• ad-hoc query facility – queries can be formulated to extract data and saved for future use
• integration with xanalys link explorer data analysis software
• staff import – Centurion can import staff data from your HR department via a Comma Separated Value (CSV) data file
• person and staff linking-ability to link individual records, of particular use where a member of staff has two jobs in the organisation e.g. police staff and special constable allegation and case histories are combined where appropriate
• ability to place security on almost every piece of data and functionality within Centurion functionality can be removed for certain users individual users can be restricted to viewing but not updating specific items of data
• security can be placed on cases to mark them as sensitive, so that only authorised people can see them whole case types can be made inaccessible to a user if required
• auditing – all records and data therein can be audited, including who has created, amended, deleted or even viewed certain records
• Centurion can operate in a Citrix thin client environment, which may improve application performance and help to reduce software deployment costs
• the Centurion database can be deployed on Oracle, SQL Server or Access, to suit IT department preferences and skills.

Training

The following training can be undertaken :-

• Case builder (2 days)
• Administration, access and document management (2 days)
• Queries and Crystal Reports 2008 (2 days)
• Investigators (1 day).

Testimonials

“Police Scotland would like to thank FIS staff, in particular Craig Edwards and Carolyn McCutcheon, who worked hard with Police Scotland ICT staff to merge the 8 legacy Scottish Forces’ systems and provide Police Scotland with a single version of Centurion. The new national system retains all of the information contained in the legacy systems and is now operable across Scotland. It has also been developed to incorporate the new police conduct regulations. This new version of Centurion will allow Police Scotland to develop more efficient administration process for processing complaints about the police”
Audrey McLeod, Professional Standards Department, Police Scotland.